WEBSITE PRIVACY POLICY www.hotelprincipeavila.com

IDENTIFICATION OF THE DATA CONTROLLER

  • Name: Prinçotel Actividades Hoteleiras, Lda
  • Registered Office: Av. Duque de Avila 201, 1050-082 Lisbon
  • Tax Identification Number: 500222460
  • Telephone: +351 213 592 050 (call to the national fixed network)
  • Email: felipe@hotelprincipelisboa.com

INFORMATION OBLIGATION

The protection of personal data of natural persons is governed in Portugal by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”) and by Law no. 58/2019 of 8 August, which ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.Personal data means any information, of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person, and therefore does not include data relating to legal persons.An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, mental, economic, cultural or social identity (for example, their name associated with their telephone number or email address).By reading this Privacy Policy, the User is informed about the processing of their personal data carried out by Prinçotel Actividades Hoteleiras, Lda through the website www.hotelprincipeavila.com.

PURPOSES OF THE PROCESSING OF PERSONAL DATA

The personal data we collect and process through the above-mentioned Website will only be used for the following purposes:

  • To manage the contracting of services carried out through the Website, such as contact requests or booking management;
  • To periodically send communications with news related to the activities of Prinçotel Actividades Hoteleiras, Lda and the sector in which it operates;
  • Anonymous and aggregated analysis of the use of services, in order to identify User habits and trends, with a view to improving the services offered and meeting Users’ specific needs;
  • In the event of a contractual relationship, the data collected through this Website, together with other data obtained within the scope of that relationship, will be used for human resources management, to ensure compliance with legal obligations and to provide employees with the means necessary for the performance of their professional activities;
  • Compliance with national and international legal provisions or to execute an order from competent judicial authorities;
  • Compliance with legal obligations arising from applicable data protection legislation, as well as for the exercise of data subjects’ rights, in particular the defence of a right in legal proceedings.

Prinçotel Actividades Hoteleiras, Lda guarantees the confidentiality of all data provided. Although Prinçotel Actividades Hoteleiras, Lda collects and processes data securely in order to prevent loss or manipulation, using the most appropriate techniques for this purpose, it should be noted that data collection on open networks does not allow personal data to circulate in conditions of absolute security, with the risk that such data may be accessed and used by unauthorised third parties.Failure to provide the data marked as mandatory may result in the inability to respond to the data subject’s request.

LAWFUL BASIS FOR THE PROCESSING OF PERSONAL DATA

Prinçotel Actividades Hoteleiras, Lda processes Users’ data:

  • where they have given their free, specific, informed and unambiguous consent to the processing of their personal data for specific purposes; and/or
  • where it is necessary for the performance of a contract to which the User is a party, or for pre-contractual steps at the User’s request; and/or
  • for compliance with legal obligations to which Prinçotel Actividades Hoteleiras, Lda is subject; and/or
  • for the purposes of the legitimate interests pursued by Prinçotel Actividades Hoteleiras, Lda or by third parties, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

The User guarantees that the information provided is true, accurate, complete and up to date, and is responsible for any damage or loss, direct or indirect, that may be caused as a result of breach of this obligation.In the event that the data provided belongs to a third party, the User guarantees that they have informed that third party of the aspects contained in this document and obtained their authorisation to provide their data to Prinçotel Actividades Hoteleiras, Lda for the purposes indicated.

RETENTION PERIOD

Prinçotel Actividades Hoteleiras, Lda only retains and processes personal data for the period necessary or mandatory for the fulfilment of the purposes described above, applying appropriate data retention criteria to each processing activity and in line with applicable legal and regulatory obligations.Prinçotel Actividades Hoteleiras, Lda retains personal data in its systems in such a way that data subjects can be identified in accordance with the following criteria:

  • for a period not exceeding that necessary for the purposes for which they were collected, unless legal or contractual obligations require otherwise;
  • to comply with specific legal or contractual obligations;
  • where applicable and lawful, until a request for objection or erasure is made by the Data Subject.

DATA DISCLOSURE

In addition to disclosures made in compliance with legal obligations, the personal data of the Data Subject may be accessed, in addition to Prinçotel Actividades Hoteleiras, Lda, by:

  • external service providers of Prinçotel Actividades Hoteleiras, Lda, acting as data processors;
  • national and international companies belonging to the same group as Prinçotel Actividades Hoteleiras, Lda;
  • authorities in general, administrations, public entities and bodies, both national and international;

    Prinçotel Actividades Hoteleiras, Lda

INTERNATIONAL DATA TRANSFERS

The personal data collected will be processed within the European Economic Area, and no international data transfers to third countries or international organisations will take place.In the event of any processing of personal data outside the European Economic Area, this will only occur with the adoption of appropriate safeguards and the required level of protection, in accordance with data protection legislation.

INFORMATION SECURITY

Prinçotel Actividades Hoteleiras, Lda has implemented appropriate technical and organisational security measures to ensure the security of the personal data provided by the User, with a view to preventing its alteration, loss, processing and/or unauthorised access, taking into account the current state of technology, the nature of the data stored and the risks to which it is exposed.Personal data is processed with the level of protection legally required to ensure its security and prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology, the User being aware and accepting that security measures on the Internet are not impregnable.Should Prinçotel Actividades Hoteleiras, Lda subcontract other entities to provide services involving the transfer of personal data, such entities shall be obliged to adopt the necessary technical and organisational measures in order to protect personal data against destruction, loss, alteration, disclosure, unauthorised access or any other form of unlawful processing.

EXERCISE OF RIGHTS

In accordance with the provisions of the GDPR, the User may exercise their rights of access, rectification and, where applicable, restriction of processing, erasure, portability, objection and withdrawal of consent, under the terms of the GDPR, by submitting a written request by any of the following means, specifying the right or rights they wish to exercise:

SUPERVISORY AUTHORITY

The User also has the right to lodge a complaint with the National Data Protection Commission regarding matters related to the exercise of their rights and the protection of their personal data, should they consider that their data protection rights have been infringed.

THIRD-PARTY PAGES

The Website may contain advertising, links or other content that links to or redirects to pages and services of suppliers, advertisers, affiliates, sponsors of Prinçotel Actividades Hoteleiras, Lda and other third parties.However, Prinçotel Actividades Hoteleiras, Lda does not control the content or links appearing on such pages and is not responsible for the practices used by those pages or websites. Prinçotel Actividades Hoteleiras, Lda recommends that Users consult the privacy policy of such pages, as well as their terms and conditions.Searching or interacting on any other website, including those that have an external link to the Website, is subject to that website’s terms and conditions, and under no circumstances shall Prinçotel Actividades Hoteleiras, Lda be responsible for such access and use.

PROCESSING OF DATA CARRIED OUT BY THE COMPANY THAT DEVELOPS AND MANAGES THE WEBSITE AS AN INDEPENDENT DATA CONTROLLER

Without prejudice to the fact that the processing of data collected through the Website is the responsibility of Prinçotel Actividades Hoteleiras, Lda, as identified above in Section 1 of this Privacy Policy, the User is informed that MIRAIFUTURE PORTUGAL, LDA., with registered office at Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil and with Tax Identification Number 515 139 092, may act, in specific situations, as a Data Controller, independently determining the purposes and means of processing.This applies, in particular, to data processed to ensure the operation, maintenance and security of the booking engine.In such situations, the User’s data will be processed in accordance with the information below:

  • Purpose: to ensure the operation, security and continuous improvement of the Website;
  • Lawful basis: legitimate interest;
  • Retention period: for the period strictly necessary to fulfil these purposes.

Mirai ensures that, even in these situations, it only processes strictly necessary data, adopting appropriate technical and organisational measures to ensure its security and confidentiality.The User may exercise the rights referred to in Section 9 by submitting a written request by any of the following means, specifying the right or rights they wish to exercise:

  • Email: portugal@mirai.com;
  • Postal address: Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil

The rights set out in Section 10 may also be exercised.

CHANGES TO THE PRIVACY POLICY

In order to ensure that this document remains appropriate, Prinçotel Actividades Hoteleiras, Lda reserves the right to revise this Policy at any time it deems appropriate, and Users are therefore advised to review this privacy policy regularly and/or each time they access the Website.Updated on 21/04/2026.